Privacy Policy

1. Who We Are

SUPER RISE & SHINE EMPOWERMENT FOUNDATION (SRSEF) is a social-impact organization dedicated to empowerment programs, capacity development, humanitarian assistance, and community-focused initiatives.

We provide digital platforms, enrollment systems, identity verification, beneficiary management tools, and engagement channels to support our empowerment mission.

2. Services Covered Under This Policy

This Privacy Policy applies to all SRSEF solutions, including:

• Beneficiary enrollment & identity verification
• Empowerment programs & community outreach
• Digital dashboards and online registration portals
• Communication channels (SMS, WhatsApp, email)
• Support services
• Volunteer & partner management
• Monitoring, reporting, and program analytics
• Donation and sponsorship processing
• Wallet or points allocation systems (if applicable)
• Issuance of ID cards, certificates, or digital badges
• Any digital, mobile, or physical service operated by SRSEF

3. Information We Collect

SRSEF may collect the following information depending on the nature of your relationship with us:

A. Personal Information

• Full name
• Phone number and email address
• Residential address
• Date of birth
• Gender
• Identification details (NIN, BVN, voter card, passport, etc.)
• Photographs & video recordings (for verification or events)
• Biometrics (where permitted)
• Geolocation (registration events, outreach verification)
• IP address and device information

B. Beneficiary Program Information

• Enrollment details
• Training, empowerment, or participation history
• Attendance logs
• Support or benefit received
• ID issuance data

C. Organizational / Partner Information

• Business / NGO name
• Registration documents
• Contact information
• Program partnership records

D. Technical Information

• Usage analytics
• Cookies and session data
• Log files and access history

4. How We Use Your Information

SRSEF uses collected information strictly for legitimate program and operational purposes:

A. Service Delivery

• Enrollment into empowerment programs
• Identity and eligibility verification
• Beneficiary management and support allocation
• Issuing SRSEF IDs, certificates, or access passes

B. Compliance & Verification

• Fraud detection and prevention
• Ensuring the integrity of empowerment programs
• Regulatory and compliance requirements

C. Communication

• Program updates and notifications
• Event invitations and training schedules
• Customer support and inquiries
• Emergency alerts

D. Program Improvement

• Data analysis for impact measurement
• Improving outreach initiatives
• Enhancing beneficiary experience

5. Data Sharing and Disclosure

SRSEF does not sell personal data.

Information may be shared only with:

A. Partner Agencies & Service Providers

For:

• Identity verification
• Beneficiary support distribution
• Technical platform operation
• Communication delivery (SMS, email, WhatsApp)

B. Government or Regulatory Bodies

Only where legally required.

C. Sponsors and Donors

Only aggregated, non-personally identifiable impact reports are shared unless explicit consent is given.

D. Internal Program Staff & Volunteers

Strictly on a need-to-know basis.

6. Data Security

We apply industry-standard security practices:

• End-to-end encryption
• Secure servers
• Restricted personnel access
• Multi-layer authentication
• Regular audits and monitoring
• Data minimization & protection protocols

Despite robust security measures, no system is fully immune from risk.

7. Your Rights

You have the right to:

• Request access to your data
• Request corrections or updates
• Request deletion (where legally possible)
• Withdraw consent for non-essential processing
• Restrict or object to certain forms of data use

To submit a request, contact SRSEF through the details below.

8. Age of Participation

SRSEF programs are designed for individuals 18 years and older, except for youth-focused empowerment programs where parental or guardian consent is required.

9. Consent

By enrolling, communicating with us, or participating in SRSEF programs, you consent to the collection and use of your information in line with this policy.

10. Updates to This Privacy Policy

SRSEF reserves the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting on our platforms.

11. Contact Information

For privacy inquiries, support, or complaints, contact: